Frequently Asked Questions
Can I start Cenegenics Connect™ from my home?
You start Cenegenics Connect™ with a TeleMedicine consultation
(on your phone or computer) with your personal doctor from home.
Does insurance cover Cenegenics®?
Similar to most elective surgeries, insurance does not cover Cenegenics® costs.
What is Cenegenics® “total satisfaction “guarantee?
During your first 60 days, you have our iron-clad, risk-free, total satisfaction guarantee.
Cenegenics® unconditionally guarantees your total satisfaction with your doctor as well as your customized Cenegenics Connect Medicine™ Elite Health Program.
If you're not totally satisfied, all costs of the Cenegenics® program (within those 60 days) will be refunded to you in full.
This includes all medical fees, supplements, and prescription costs.
For any reason whatsoever. Period.
It's that simple with no fine print.
Our Cenegenics® doctors have unanimously agreed to extend this NO-RISK offer to join the Cenegenics Connect Medicine™ Elite Health Program today.
And we know for a fact: we are the only worldwide medical practice to offer you this kind of guarantee.
Where is my nearest Cenegenics® location?
Cenegenics has more than 20 locations both in the U.S. and across the globe. The beauty of our program is that you only need to visit the center for in-office reevaluations once a year; everything else is catered to your convenience. Blood draws can be done at your home or office, supplements are shipped, and your physician and clinical team are always available to connect remotely and answer any questions you may have.
Please browse through the following list of our current locations to find the Cenegenics location nearest you:
- Atlanta, GA
- Beverly Hills, CA
- Boca Raton, FL
- Boston, MA
- Chicago, IL
- Dallas, TX
- Denver, CO
- Fayetteville, NC
- Houston, TX
- Jacksonville, FL
- Las Vegas, NV
- New York City, NY
- Park City, UT
- Philadelphia, PA
- Phoenix, AZ
- San Francisco, CA
- San Juan, PR
- Soldotna, AK
- Tulsa, OK
- Washington D.C.
- Athens, Greece
- Bogotá, Columbia
- Ho Chi Minh City, Vietnam
- London, United Kingdom
- Los Cabos, Mexico
- Mexico City, Mexico
- São Paulo, Brazil
- Tokyo, Japan
What are the steps of the evaluation?
Due to the comprehensive nature of our Elite Health Evaluations, patients should plan to spend 4-8 hours onsite. This visit will include:
- Medical history and lifestyle assessment
- Comprehensive lab work
- Physical evaluation
- DEXA (body composition and bone mineral density) scan
- VO2 Max Test, which determines cardiovascular health
- CIMT Exam, which evaluates heart attack risk
- Neurocognitive assessment
- Muscular strength and endurance testing
- Comprehensive exercise and nutrition assessment
- Physician consultation
At the forefront of our thorough evaluation is our unwavering commitment to detecting heart issues early. One in four fatalities are caused by heart events.  Traditional medicine tends to mischaracterize low-risk populations, putting as many as 50% of patients in this category, who then go on to experience a heart event such as heart attack or stroke.  With our carotid artery testing and additional sophisticated heart health testing, we achieve a more accurate assessment of cardiovascular wellness to far surpass the methodologies used and insights achieved in traditional medicine.
To learn more about the Elite Health Evaluation, please visit the Cenegenics® Blog – Defy Your Age.
 Heart Disease Facts, Centers for Disease Control and Prevention, n.d.
 From Vulnerable Plaque to Vulnerable Patient—Part III: Executive Summary of the Screening for Heart Attack Prevention and Education (SHAPE) Task Force Report, The American Journal of Cardiology, 2006.
Will I be taking testosterone or other hormone therapies?
Hormone optimization is indeed an integral component of the Cenegenics® program – when clinically indicated. Our physicians perform a needs analysis for each patient and only recommend therapies when deemed necessary, and when it will benefit the patient’s overall health. Moreover, Cenegenics® is a comprehensive health optimization program and emphasizes other equally important wellness initiatives outside of aging well, such as improving diet and physical wellness, by helping our patients exercise and eat properly, too.
Cenegenics® individualizes your exercise and nutrition plans to fit your distinct needs, with the understanding that long-term, sustainable results are not achieved with a “one size fits all” mentality.
How long does it take to see changes?
Patients typically begin seeing results within their first month on the program, but results depend on your compliance with your individualized program.
Keep in mind that while factors like genetics play a role in the rate at which you begin to see positive changes, the long-term payoff is well worth your investment of effort. For example, an internal study showed that Cenegenics® members recorded an average decrease in body fat of 30% within the first year on the program.
How often will I see my Cenegenics® doctor?
Patients meet with their Cenegenics® physician annually for re-evaluation; however, you will have unlimited consultations with your physician and clinical team. Our professionals are available to answer any and all questions you may have via email and phone. The majority of our patients find monthly check-ins to be most effective, as these consultations provide the opportunity to discuss progress and any necessary changes in a way that’s convenient for their schedules.
Your Cenegenics® team understands that unexpected life events may arise which can affect your program, so timely follow-ups are made to fine-tune your individualized course of treatment as needed. Above all else, the Cenegenics® team is here to support optimal results through a sustainable approach.
It is also worth noting that Cenegenics® physicians are specialists who are held to the highest standards. Our doctors are highly trained in Cenegenics® clinical tactics to aging and only 1% of trainees achieve the requirements needed to become a Cenegenics® Physician Partner. Our physicians collaborate on complex patient health issues and are continually receiving clinical updates as proven evidence-based science evolves to ensure their patients’ programs remain cutting-edge and effective. As such, you can remain confident in the fact that with the Cenegenics® Program, health issues which arise can be detected early for preventive treatment.
Which nutraceutical supplements do patients receive?
Our Program properly balances all biologics with nutraceutical and hormone supplementation so that the patient’s body can most effectively address their underlying health conditions, in conjunction with effective and nutritional diet modifications and time-effective exercise regimens. With that said, supplementation is used to address deficiencies discovered in clinical blood work and medical history. Therefore, recommended nutraceutical supplementation varies from patient to patient and will be prescribed based on the results of your Elite Health Evaluation. Your physician will consider factors such as your current overall health, nutrition, and exercise habits.
Your physician will never prescribe a supplementation unless clinically indicated by your lab work.
If you are recommended for supplements, you will receive efficaciously-dosed, pharmaceutically-tested, clinical nutraceuticals. Cenegenics® believes that the quality of what goes into the body directly influences the quality of health outcomes, which is why our nutraceuticals are made without any harmful additives and consist only of the highest-quality ingredients.
How long will the consultation take?
While the initial complimentary phone consultation may take just 5 to 10 minutes, it’s possible for this introduction to take much longer. This exchange lays the foundation for a successful, long-term partnership between you and your physician, so use this opportunity to ask any questions about your health, the Cenegenics® program, and overarching wellness goals. Your physician will also use this exchange to briefly introduce themselves, explain the general scope of the Cenegenics® program, and give you an overview of basic treatment objectives. Additionally, the consultation allows patients to discuss known health issues with their physician in-depth, as well as any limitations they may have due to injuries or disabilities. Thus, the length of the initial consultation is largely dependent on any questions and concerns you would like addressed.
Can I join the program if I’m already using a different hormone therapy program?
Cenegenics® welcomes patients who are already on alternate hormone therapy programs. With that said, if our clinical team detects findings in your bloodwork that suggest hormone levels are not optimal, your physician may request that you receive hormone therapy within our program. Unlike many other low-T clinics, the Cenegenics® program encompasses not only a sex hormone panel, but also an in-depth review of how hormones are directly affecting key health measures, including carbohydrate and lipid metabolism, bio-inflammatory markers, and kidney and liver function. Our physicians actively monitor each patient to ensure adjustments are made when necessary. This is a critical feature of safe and effective hormone therapy, but one that the majority of low-T clinics do not offer.
Moreover, if hormone levels are clinically low, it’s important to address not only the hormones themselves but also the root cause of the issue, if needed. For example, there are many potential causes for low testosterone: hypogonadism, andropause, stress, congenital defect, testicular trauma, radiation treatment, chemotherapy, excess consumption of alcohol, obesity, and certain pharmaceuticals. Cenegenics® physicians approach this issue with personalized testing to confirm the diagnoses and proactively minimize any potential risk factors of testosterone replacement therapy.
Is there a required age range for the Cenegenics® program?
While Cenegenics® is a wellness optimization program which caters to the needs of mature adults, we welcome patients of all ages. There is no age limit, and we’ve had patients ranging from their mid-to-late 20s all the way into their late 80s. For some people, biological signs of aging begin in the mid-20s, and you’re never too young (nor too old) to prioritize wellness and become the healthiest version of yourself. In fact, we believe that vitality can be achieved at every age, which is why our programs are tailored for the individual and the age-related challenges faced during every decade.
Is Cenegenics® just a pill?
Cenegenics® is NOT a “magic pill,” and any notion that far-reaching health improvements can be achieved through a single pill alone is a dangerous myth. Instead, Cenegenics® is a comprehensive preventive program encompassing an individualized exercise and nutrition program, as well as nutraceutical supplementation and hormones, if clinically indicated.
Your Cenegenics® program is customized specifically for you, while being structured with enough flexibility to adapt as your lifestyle and needs change. Injury, sickness, and any other life events you experience are accounted for, and your program is adjusted to support optimal health even while enjoying a busy and demanding lifestyle.
How long do I have to be on the program? Do I have to sign a contract?
There is no long-term commitment required, but we do have a number of patients who have been with us for 20 years or more, including famous author and nutritionist Jonny Bowden. Read more about Dr. Bowden’s journey with Cenegenics® in his featured Jetset Magazine article: Defying the Odds with Cenegenics® Age Management Medicine.
Cenegenics® is a no contract program, and thus the length of your participation is entirely up to you. With that being said, both the immediate and long-term benefits our patients witness are a large driving force behind their decision to make our clinicians their preferred medical team for decades. Coupled with powerful disease prevention tactics, this long-term payoff is considered invaluable among our patient population.
I already exercise regularly and eat well. Isn’t that enough?
If you’re over the age of 35, exercising and eating well may not be enough to sustain optimal health and vitality. By this age, the body begins battling against metabolic and hormonal changes, and the effects will only become more pronounced with age – unless you pursue the proper medical intervention.
Additionally, if you’re following a healthy diet and lead an active lifestyle but still can’t achieve desired results, you could be experiencing an underlying issue, such as a micronutrient deficiency. While commonly overlooked, nutrient deficiencies can take a toll on overall health and may result from previously undetected factors such as food allergies or dietary gaps. Our clinical team will evaluate your nutritional needs and recommend any necessary adjustments to help you achieve and maintain the results you want.
Which hormones are accessed in the program?
The program accesses the following hormones, when clinically indicated:
- Testosterone (Total AND Free)
- Growth hormone & IGF-1
- And others
I have a very demanding schedule. What if I don’t have time to exercise as prescribed?
Cenegenics® designs individualized exercise regimens based on the individual’s specific lifestyle factors, including their schedule, fitness level, and preferred type of exercise. Our team caters to busy individuals in demanding roles, including executives.
Typically, our exercise and nutrition specialists recommend high-intensity interval training (HIIT), as these short bursts of exercise require substantially less time than traditional workouts. Nonetheless, HIIT shows significant cardiovascular benefits. It can be performed in as few as 3-4 sessions per week, for even just 15 minutes at a time, while delivering the same benefits as a traditional workout lasting twice as long.
How safe is hormone therapy?
When clinically indicated and appropriately monitored, hormone replacement therapy has been demonstrated to be a safe, effective treatment. Your Cenegenics® physician will monitor your progress and changes via regular blood draws, making any adjustments as necessary. Consistent monitoring helps to mitigate any risk associated with hormone replacement therapy. Our clinicians will never recommend a treatment if there is no clinical indication for it, and the thorough, accurate monitoring allows them to make agile changes, acting quickly to address any fluctuations that occur.
Can my current doctor order the blood work needed for Cenegenics®?
Cenegenics® prefers to complete your blood work in house, as our comprehensive lab panel measures far more than a typical blood draw from your primary care physician. This extensive lab panel measures 868 health biomarkers, including complete blood count, hormone levels, cardiac disease risks, lipid panels, and homocysteine levels, among others. It can also uncover potential prostate issues in men. This comprehensive panel is necessary for detecting critical indicators in your body before they manifest as chronic illnesses such as heart disease, diabetes, or other potentially life-threatening conditions.
For your convenience, our phlebotomists travel to your home or office – whichever location works best for your schedule. Performing these fundamental tests in-house allows us to expedite results while reducing the odds of cross-contaminates and mix-ups, thereby ensuring the greatest possible level of accuracy.
If you have any additional questions regarding your blood draw or any other topic not covered above, please feel free to reach out to your Cenegenics® physician.
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